RETURN POLICY
Please notify us within 10 days of receipt of your order.
* Discrepancies should be reported within 48 hours of receipt of your order
* Returns will not be accepted without a Return Authorization Number (RA#)
* Re-Stocking Fee of 10% may be applied
* Used or Washed items are not returnable unless proven to be defective.
RETURN AUTHORIZATION NUMBER (RA #): Please contact us via e-mail or call 1-800-600-4111 to request Return Authorization #. Indicate the reason for your return and put “RETURN AUTHORIZATION NUMBER REQUEST” in the subject. Returns will not be accepted without a RA #. Once you receive your RA # include your name, address, phone number, copy of receipt or invoice so we can process the return quickly. Write the RA # on the carton and the copy of the invoice or packing slip in the carton.
REFUSED ORDERS: Products that are refused when UPS or other carriers attempt to deliver are charged a 10% Re-Stocking fee plus shipping charges.
RETURNS: We will refund your order upon receipt of your returned product. Please note shipping charges will be credited if it is a result of our error. For items that are returned we may charge a 10% restocking fee.
Please contact us if you have any questions at 1-800-600-4111.
